Frequently Asked Questions

An electronic signature, as defined by the US E-SIGN Act, is “an electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record.”

Our eSignature platform allows for your to prepare documents for eSignature and send them out to Signers so they can remotely sign documents for you. Once a signing is completed by your signers, you will be notified and can retrieve the signed document.

To initiate the signing process, a transaction containing the necessary documents is first created by the person asking for the eSignature. Once the transaction is set up, an email notification is sent to the signer, who can then access, review, and electronically sign the documents by following the prompts in the Stewart Sign platform.

Each signer will receive an email to start their signer journey.

Signing Order is the order you want each Signer to complete the eSign. Once the first person has completed their part the invitation email will kick off for the next Signer.

AutoScroll is our guided signing experience, this feature brings the Signer to the next available tag to be executed. Signers can control the speed that it scrolls through the document and stop autoscroll anytime. Once the Signer has executed the last required tag it will then allow the Signer to continue to the next document.

Yes, multiple documents can be included in a single session.

Yes, there is an option to set the signing order.

Stewart Sign accepts documents in: PNG, PDF, JPG, DOC, and DOCX format.

If a session is displayed under the 'Locked Out' tab it means that one of the Signers exhausted all their Personal Password or Two-Factor Authentication attempts.

Each Signer will get 3 attempts at Personal Password or Two-Factor Authentication.

Yes, in the Requested tab for Orders under eSign Users can select 'See More' and resend the email.