Checking Network Connectivity
We have implemented a tool to help our users check their network connectivity to our application. The tool will test if you have proper access settings for the microphone, speakers, and video in order to conduct a notarization online.
To access the tool, please use the following link: https://caninotarize.com. Once on the website, click on the "Get Started" button to start the test.
Please note that this tool is designed to help you identify any issues with your network connectivity that may prevent you from successfully conducting a notarization online. If you encounter any issues during the test or need assistance, please do not hesitate to contact our support team.
If you are having any issues, please download the results of the test and provide them to our support team. To download the results, click on the "Download Report Results" button at the end of the test and save the file to your computer. You can then attach the file to a support team by entering a ticket via the support portal for further assistance.
Thank you for your attention and we hope this tool will help make your experience with our application even smoother.